店铺经理

亚历山大王(上海)商贸有限公司
Country :
Hong Kong
Town :
HONG KONG
Category :
Retail
Contract type :
Permanent
Availability :
Full time
Experience :
2 to 5 years

Job description

日常营运:

通过指导和训练建立有能力而强大的团队, 建立团队精神及团队内部沟通
负责每日店铺营运以确保每日完成销售指标
组织店铺晨会, 保持店铺高度整洁
控制发票和满足预算目标, 管理销售收入和备用现金
向办公室及零售经理汇报费用, 销售报告及分析
维护店铺陈列以确保商品的展示和品牌的形像
日常库存管理

员工管理:

根据公司政策管理员工的表现
时常提供上岗培训和指导来发展和提高销售人员的能力

销售指标:

管理, 指导和鼓舞员工完成销售目标
为销售人员提供现场支持以便完成销售目标

客户服务和发展:

处理员工投诉
发展和维护VIP客户
跟踪和维护公司客户信息数据
管理,指导和激发员工提供卓越的客户服务以确保客户满意

Daily Operation Works:

Through the guidance and training to build ability and strong team, build up team spirit and intra-team communication
Responsible for the daily store operations to ensure achieving daily sales target
Organizing morning meeting, keeping store clean and tidy
Control invoice and meet budgetary goal, management of sales revenues and spare cash
Report cost, sales report and analysis to the office and retail manager
Maintenance store layout to ensure the display of goods and brand image
Daily inventory control

Staff Management:

According to company policy in staff management
Provide induction training and guidance to develop and improve the sales personnel's ability

Sales Target:

Managing, guiding and encouraging staff to achieve sales target
Provide on-site support for sales staff to achieve sales target

Customer Service and Development:

Handling employee complaints
Developing and maintaining VIP customers
Tracking and maintaining company's customer information data
Managing, guiding and motivating employees to provide excellent customer service to ensure customer satisfaction

Profile

  • 3年以上店铺经理经验
  • 熟悉女装时尚及奢侈品行业, 了解品牌及时尚趋势的发展
  • 具有良好的沟通技巧及人际关系
  • 注重客户服务和结果
  • 积极主动,注重形象及细节
  • 具有一定的英语读写能力
  •  At least 3 years experience as store manager
  • Familiar with women fashion and luxury industry, knowledge of brands and the development of fashion trends
  • Good communication and interpersonal skills
  • Good customer service skills
  • Presentable, proactive, pay attention to image and detail-oriented
  • Good English reading and writing skills