Senior Training Officer

Country :
Hong Kong
Town :
HONG KONG
Category :
Human Ressources
Contract type :
Permanent
Availability :
Full time

Company description

MOISELLE Group is a leading high-end fashion retailer and a listed company on the Hong Kong Stock Exchange. Currently we have over 140 retail shops in Hong Kong, the PRC and Taiwan. To cope with our rapid expansion, we cordially invite high caliber candidates to join our team.

Job description

- Identify the training needs and develop the training strategy
- Plan, design and deliver in-house training programs for all levels of frontline staff such as orientation, customer service training, selling technique, supervisory skills training, etc
- Prepare training materials and maintain training system & record to ensure the effectiveness of training
- Provide timely support and coaching to frontline staff at all levels
- Support any ad-hoc projects as assigned

Profile

- University graduates with minimum 4 years solid training experience, preferably in servicing or retail industry
- Excellent communication, presentation and facilitation skills
- Energetic, Self-motivated and positive
- Mature, organized and attentive to details
- Good command of written and spoken English & Chinese including Putonghua
- Proficient in MS Office applications, particularly Chinese WP, Excel, and PowerPoint
(All personal data collected will be used for recruitment purpose only)