Technical Support

Country :
Hong Kong
Town :
HONG KONG
Category :
Production - Quality
Contract type :
Permanent
Availability :
Part time
Experience :
Less than 2 years

Company description

Headquartered in Hong Kong, G2000 is highly recognized as a leading apparel brand across the globe.We operate more than 50 chain stores in Hong Kong.

We are a company which encourages staff to excel and provide excellent career advancement to our people.

Job description

Provide technical support, advice, and assistance to colleagues and team with technical, hardware, and software system problems

Evaluates system potential by testing compatibility of new programs with existing programs

Improves system performance by identifying problems and recommending change

Profile

Microsoft Windows, Linux, IBM AIX Operating System AdministrationHyper-V and VMware ConfigurationConfiguring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)Knowledge on Microsoft O365 is a plusFamiliar with Cloud TechnologiesRegional Support ExperienceGood interpersonal and customer care skillsGood analytical and problem solving skillsAbility to deal with difficult callersUp-to-date technical knowledgeWorking with colleagues and team to identify computer problems and advising on the solutionLogging and keeping records of queries