AUDEMARS PIGUET careers

Company Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If this journey inspires you, come chart your own path within our family and let's continue creating the extraordinary. Together, let's write the next chapter of your career! Job Description Scope of work To repair watches received to the quality standards established by Audemars Piguet. Focus on delivering highest levels of service to customers. Responsibilities Operational Be knowledgeable in all AP calibers standard. To be meticulous, define, dismantle and analyze faulty watch spare parts, repair and replace them. To adjust the function and mechanisms/components and bring back to its original condition. To adopt the most effective and efficient methods and reduce the time spent on repairing the faulty watches. To work closely and render support to the Service centre to ensure that the following duties are carried out but not limited to: Provide quick repairs (bracelet services i.e. adjustments, batteries & etc): - Quartz Watches - Battery & Complete service - Hand-wound mechanical and simple automatics To comply to technical guidelines set out by the company and ensure that quality repair is being carried out. To discuss issues and provide feedback, if any to superior to achieve productivity level. Be knowledgeable in operating all equipment related to servicing and repairing watches. Maintain all equipment in optimum working condition. Ensure a clean and safe working environment at all times. Human Resources Participate in regular training programmes (local and abroad). Adhere to company policies in terms of day-off, vacation and sick leave. Miscellaneous Keep informed of any new developments in the field of horology. Attend meetings as directed by management. Carry-out any reasonable request as directed by management. To undertake special projects or assignments that are assigned to you from time to time by the company. Qualifications Minimum 5 year's relevant working experience. Certificate in Horological science and technology or other related disciplines Positive work attitude and good team player Strong interest in watchmaking Additional Information Audemars Piguet offers a competitive and comprehensive compensation and benefits package. Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Videos To Watch

Company Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If this journey inspires you, come chart your own path within our family and let's continue creating the extraordinary. Together, let's write the next chapter of your career! Job Description Scope of Work Retail Training Manager is responsible for enhancing frontline performance, delivering impactful training, and driving coaching initiatives across boutiques and AP Houses in Hong Kong and Macau. This role ensures the effective deployment of global and regional training content, supports boutique teams in achieving SMART goals, and contributes to the continuous development of retail excellence. Responsibilities Retail Excellence Strategy & Development: Implement our global retail education strategy aligned with brand vision and retail excellence objectives. Implement learning programs (in-person, digital, and blended) focused on client experience, product, storytelling, and service excellence. Collaborate with Retail, Brand, Product, and HR teams to ensure alignment with business priorities and market needs. Educational programs Delivery & Facilitation: Deliver training programs aligned with global and regional Retail Excellence guidelines. Manage the local execution of the Learning Management System (LMS), ensuring operational database accuracy and platform maintenance. Collaborate with local and regional Retail Excellence teams to define and deploy training plans and onboarding sessions. Retail Performance Measurement & Optimization: Conduct individual and collective coaching sessions to support boutique teams in achieving performance goals. Partner with Store Managers to co-define SMART goals and monitor progress. Provide on-the-floor coaching to elevate client experience, sales techniques, and operational standards. Identify development needs and propose tailored coaching interventions. Collaboration: Act as a key liaison between frontline and the Retail Excellence team, sharing field insights to inform strategy. Support the implementation of new tools, processes, and initiatives at boutique level. Qualifications Requirements: Experience: At least 5 years of experience in luxury retail, with a strong background in sales, training, or coaching. Proven ability to deliver impactful training and coaching in a luxury environment. Strong understanding of boutique operations and client experience standards. Communication & Interpersonal Skills: Excellent communication, interpersonal, and coaching skills. Technical Proficiency: Proficiency in LMS platforms and Microsoft Office Suite. Language Proficiency: Fluent in Cantonese, English and Mandarin Additional Information Audemars Piguet offers a competitive and comprehensive compensation and benefits package. Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Videos To Watch

Company Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If this journey inspires you, come chart your own path within our family and let's continue creating the extraordinary. Together, let's write the next chapter of your career! Job Description To be the point of contact in Greater China Region (GCR) for all IT Operation related matters. Team Leadership Lead and mentor a team of IT support specialists and partners in Greater China Region (GCR). Delegate tasks and ensure team members are meeting performance standards. Conduct regular team meetings to discuss progress and address any challenges. Incidents and requests management Oversee the incident management process, ensuring incidents are logged, prioritized, and resolved within agreed timelines. Ensure end users devices, IT systems and networks are operating smoothly and react accordingly to remediate situation appropriately. Follow up with the root cause analysis for major incidents and implement corrective actions. On site and remote support Ensure that our different locations in Greater China Region (GCR) have regular on site and remote support ready Extend support to other APAC Region when required Business Partnership To create partnerships between IT and Business departments in the region to improve the users' experience. Collaborate strongly with the regional IT team and global IT department in relation with operational topics, reporting and projects tasks Project participation Participate in projects that require IT arrangement. For example: boutique opening, office renovation/relocation, infrastructure projects and events IT setup & support Manage team members with their project tasks Person of Contact To be the main person of contact for all IT operation in Greater China Region (GCR); For the end users of Greater China Region (GCR), the different partners and the IT colleagues from HQ and APAC. General IT Administration Actively monitor IT services to identify technological incidents and liaise with the Regional and Global IT team as well as the partners Proper administration of users and devices Manage IT budget, procurement and inventory IT Documentation including Processes Maintain IT documentation Maintain any IT contracts and terms & conditions for any services by IT vendors Actively provide feedback for policies and procedures of IT processes Update and maintain project documents for any projects involved Reporting & Improvement Generate regular reports on incident and request management performance. Analyze data to identify trends and areas for improvement. Present findings to senior management and recommend actions. The above is subject to change from time to time as deemed necessary by the Management Qualifications At least 3 years of proven experience in similar roles Strong leadership and team management skills Excellent problem-solving and analytical abilities Excellent communication and interpersonal skills (Diplomatic & a mediator) Ability to work in Agile mode and in a volatile and constantly evolving environment (versatile) Able to take complete control of the Microsoft and Apple mobile end-users' environment Familiar with Cisco switches, Wifi as well as Fortigate firewalls Ability to travel throughout Greater China Region (GCR) as and when required ITIL v4 Certified Experience in managing retail and office projects or similar Flexibility in working hours Fluent in written and spoken English is required Proficient in Mandarin is a plus Additional Information Audemars Piguet offers a competitive and comprehensive compensation and benefits package. Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Videos To Watch