SHISEIDO careers

To support our Premium Cosmetics Division, we are currently recruiting an Assistant Manager - Key Account. The incumbent will work in a highly efficient key account team. Job Responsibilities: Build and maintain strong relationships with key retailers Assist in formulating sales planning and drive joint business planning for key channels Monitor and analyze retailers' performance and make recommendations for improvement Maximize sales performance in line with the agreed brand development and financial objectives Ensure strong in-store visibility and effective implementation of sales and distribution strategies among trade partners Prepare market trend and sales analysis to facilitate accurate forecasting for the assigned channels. Establish and enhance brand image in all retailer channels Conduct competitive analysis at trade level and gain market intelligence Coach and support on training to frontline staff to drive sales performance Job Requirements: University graduate in Business or related disciplines Minimum 5 years' relevant experience in key account management, preferably in FMCG or beauty industry Good team player, proactive, detail oriented and able to work independently in a fast-paced environment Well organized, self-motivated, ability to work within a tight timeline Excellent interpersonal & communication skills. Able to communicate with different levels of people Good command in both written and spoken English and Chinese

Job Responsibilities: Develop and implement comprehensive digital marketing strategies achieve business objectives and goals that drive brand awareness, pushing to consideration funnel and website traffic Manage and optimize digital advertising campaigns, including content creation, media buying, social media, SEM and SEO, ensuring alignment with overall business goals Analyze performance metrics and provide regular reports on campaign effectiveness, using insights to optimize future strategies Manage brand site business, including website development and e-commerce plans Manage brand website efficiency, content development, UX/UI and SEO related development projects Drive Omni-channel development, including but not limited to conversational marketing to provide immersive experiences to connect customers offline and online and elevate total luxury brand experience Formulate and implement e-commerce strategies and plans to drive e-commerce traffic and local business Effectively manage key agencies to build strong partnership and ensure service quality and initiatives Evaluate campaign performance and effectiveness, provide insights from data analysis to achieve KPIs and drive brand growth Job Requirements: University graduate in Digital, Marketing or related disciplines 5+ years' relevant experience in digital marketing/campaign management/website management, preferably in luxury/prestige or related skincare industry Digital savvy, well understanding on Omni-channel marketing & E-Commerce industry Experienced in brand.com management with basic UX and website technical knowledge is preferred Strong expertise in content planning and creation, with a proven track record of developing engaging content Experienced in leading 360 degree campaign launch across digital platform is preferred Strong analytical skills and good knowledge of digital analytic tools Self-motivated and strong ability in planning and project management skills with a can-do attitude Proficiency in PowerPoint and presentation tools and skills Excellent command of both written and spoken English and Chinese

The role The Education Manager is dedicated to cultivating customer-centric approach and shaping education strategy through artistry to drive business growth. He/she is responsible for establishing and deploying a comprehensive education strategy, driving excellence in brand artistry experience and service standards. Leveraging deep business insights, assessing training needs, designing and delivering engaging programs to enhance the Makeup Artist workforce, and leading compelling digital training content creation. Job Responsibilities: Develop, adapt, and implement training programs and materials to equip Makeup Artists with the knowledge and skills to achieve company sales and service objectives Devise tailored training strategies to develop the Makeup Artist team and advance their artistry skills Develop engaging digital training content and facilitate digitalization of education practices Manage and direct programs focused on sales, service, and artistry, including Artist Certification and Career Development Responsible for improving in-store productivity by developing and delivering high-touch luxury artistry experiences Work closely with the Global Education team to ensure seamless implementation and execution of programs Create artistry-driven events and activities to build brand awareness, customer acquisition, and loyalty Enhance Makeup Artists' skills in makeup application, communication, sales performance, productivity, and quality of work Job requirements: University degree with minimum 8 years of relevant training and development experience in the makeup or beauty industry Strong artistry skills and experience in program development/instructional design Solid experience in both classroom training and field coaching In depth knowledge of latest beauty trends and products Excellent presentation, communication, and interpersonal skills with storytelling skills Proactive approach to problem-solving and creative solution-finding Innovative mindset and change agent mentality Passionate about makeup artistry and customer relationship development Driven to elevate the Makeup Artist workforce and foster achievement, learning and teamwork. Proficiency in written and spoken English and Chinese Proficiency in Microsoft Office (Word, Excel, PowerPoint)