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Director, Retail Operations Development

Country : Area Hong Kong

Town : 香港

Category : Retail

Contract type : Permanent

Availability : Full time

Company presentation

Organized in 1899, VF Corporation is a global leader in branded lifestyle apparel, footwear and accessories, with global iconic brands, 64,000 associates and $12.4 billion in revenue. Our businesses and brands are organized into four categories called coalitions, comprising: Outdoor & Action Sports, Jeanswear, Imagewear, and Sportswear. While VF is highly diversified across brands, products, distribution channels and geographies, our One VF culture and approach to doing business provide a unique and powerful competitive advantage.

Job description

Lead and drive Retail Operations Development team to manage and align multi-brands' retail operations across Asia countries independently and strategically for both own & partner stores.

Key Area of Responsibility:
- Streamline and standardize retail operation standards in VFA in order to enhance operation efficiency and improve retail productivity
- Explore technology and business innovation to enhance effective retail management and instore customer experience
- Explore new initiatives to improve store productivity & operation efficiency
- Develop tools and models to monitor retail operations and maximize sales performance
- Provide guidance and support to Retail Managers of all brands to maximize sales and profits
- Establish and monitor retail store standards audit across all VFA brands
- Conduct regular business calls and reviews with brands' retail team to monitor Retail KPIs and store productivity
- Enhance operation planning/manuals by formulating and improving existing policies, guidelines and procedures for sales target achievement, inventory management & staff training
- Responsible for Retail Change Governance (CGM) to evaluate retail system and process change requests
- Help develop a COE for Retail Operations , drive alignment across brands , leverage & populate best practices by using the DTC council
- Support and work with business counterparts to develop CRM and Merchandise Excellence Program
- Promote retail culture in all VFA
- Support Retail Organization Development initiatives to develop a professional, motivated, customer focused sales forcesOthers:
- Strong Influencing & collaboration skills
- Service-oriented and well-organized
- Strong leadership and people management skill
- Good command of written & spoken English and Chinese
- Previous retailing chain operations experience in China is preferred
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