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Yuen Long, HONG KONG SAR, HK
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Hollister CO. - Brand Representative (Part-Time / Full-Time), Yoho Mall

Country : Area Hong Kong Area Hong Kong

Region : New Territories

Town : Yuen Long

Category : Marketing

Contract type : Permanent

Availability : Part time

Company presentation - HOLLISTER CO. STORES

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids' eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D'Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialstourist.com.
Why Us
  • Abercrombie & Fitch Co. Named to the 2021 Best Workplaces in Retail List by Fortune Magazine and Great Place to Work®

  • We provide you an access to various mental health resources: Associates Assistant Program, headspace, CARORRT and associate resource group...etc

  • A Global Team of People Who'll Celebrate you for Being YOU

  • Our culture is inclusive, warm and authentic

  • We value individual differences

  • We inspire, support and encourage you to be the best they can

  • We provide you an Always Forward journey

  • We believe Diversity and Inclusion are the keys to the company's success

  • We put the customer at the center of everything we do

Job description

What you will do

1.Make Customers #1

Creates an excellent customer service

Greets all customers in store with friendly, positive tone and body language

2. Uphold Our Culture

Upholds our Culture and Values, brand purpose, and show respect during every interaction with associates and customers

Ensures our stores are welcoming, inclusive and diverse

3. Know Our Product Inside & Out

Comfortably share our seasonal products, make recommendations by outfitting the customers to help add to their purchase

Explains the value behind items by sharing with customers the quality details, fit and fabric that differentiate our product

4. Be Accurate and Efficient

Accurately perform all cashier and fitting room functions while maintaining positive engagement with customers

職位介紹

我們期望性格開朗、有時尚觸覺和樂於助人的品牌代表。他/她們透過與顧客親切真誠的對話 在店內營造和諧溫暖的購物體驗 以確保顧客至上的理念。通過在店舖裡為顧客展現關懷、自信和積極互動的一面 能夠成功帶來最優質的顧客服務 順利為公司帶來營業額。

你將會勝任

1. 顧客至上

提供優質顧客服務。

使用積極正面的語調和身體語言與每一位顧客友好地打招呼。

2. 宣揚品牌文化

每次與同事或顧客交流時 堅持品牌的文化與價值 以及品牌宗旨。

確保我們的店鋪環境是友好的 包容且多元化的。

3. 充份了解我們的產品

能自如地與顧客介紹當季服裝系列 推薦產品 協助顧客配搭以增加他們的購買量。

透過向顧客介紹我們產品不同的質量細節、尺寸和物料 來解釋產品背後的價值。

4. 具備高效率的工作表現

確保收銀處及試身室的流程運作順暢無誤 與顧客積極地交流 同時為他們帶來優質的購物體驗。

職位要求

  • 性格開朗 風格時尚 - 善於溝通

Profile

What it Takes

  • Helpful Outgoing Stylish
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