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Manager - IT Infrastructure Apac w/m

Country : Area Hong Kong Area Hong Kong


Category : IT - Web

Contract type : Permanent

Availability : Full time

Job description

The Manager - IT Infrastructure APAC is responsible for the implementation and operations of all technology infrastructures which includes data center/cloud, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and related software. This position is operationally responsible for ensuring the availability, integrity, and security for all IT systems, Data and infrastructure, and reports to the Regional CIO.

Partnering with the Head of Business Applications, this position will lead the Infrastructure and

Operations teams with overall responsibility for technology infrastructure planning and deployment of technology for various projects.

  • Partners with APAC CIO & IT Infrastructure Domain Director (in France) to lead the technology infrastructure strategy and execution
  • Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
  • Build & drive the Infrastructure & network budget for the region
  • Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company's requirements and expectations.
  • Conduct product and vendor evaluations ensuring best in class technologies and partners
  • Works closely with and manage vendor partner relationships. Setup and run the Governance with the partners & IT Corporate in France. Build strategic relationships for creating value for the organization.
  • Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
  • Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure/network implementation, system upgrades and operational troubleshooting.
  • Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.
  • Managing local team and technical team in our APAC subsidiaries (JP, CN, KR)
  • Leadership for delivery of 24/7 service operations and KPI compliance.
  • 10+ years' total experience, including 5+ years in a production 24/7 high-availability multi-site enterprise ERP environment, including application hosting, voice and data networks, security and information protection.
  • Experience of leading & collaborating infrastructure in a complex organization and network, including multicounty setup, VLAN/SD-WAN setup, managing data protection, etc.
  • Working knowledge on Microsoft stacks.·
  • Working knowledge on Azure/IBM Cloud, Cisco-based network communications technology, High availability and disaster recovery architecture, communication and related technologies
  • Exposure to ITIL concepts and adoption.
  • Experience with regulatory compliance issues, as well best practices in application and network security
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