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All job offers Hong Kong Island

  • Hong Kong Island

28 Job offers

  • CHRISTIAN DIOR COUTURE
    Support SAP and Regional Distribution Centre project roll-out. Responsible for logistics scheduling and planning of outbound deliveries from Regional Distribution Centre to APAC markets. Responsible for master data maintenance. Project roll-out Understand different logistics flow in different markets within APAC. Actively participate the test cases for the RDC and SAP roll-out. Prepare user manuals/training materials. Support master data maintenance/configuration in SAP for correct order creation and scheduling. Core activities Monitor the inbound shipments from Central Distribution Centre in France. Manage the parameters in SAP to correctly automate replenishment orders and new season launch orders from RDC to markets. Responsible for logistics scheduling and planning of outbound deliveries, including releasing and prioritizing orders in SAP. Coordinate between Supply Chain and RDC for any ad hoc order arrangements. Coordinate between Supply Chain, RDC and APAC markets for stock rebalancing and cross-dock shipment within APAC via RDC. Coordinate between RDC and forwarders on shipment arrangement. Apply CITES permit/licence for HK export and coordinate with receiving countries for necessary import CITES permit/licence application prior to shipment arrangements. Support ad hoc tasks and continuous improvement projects.
    Permanent
    Causeway Bay
  • FRED
    FRED
    Visual Merchandising: Execute and monitor VM plans across APAC markets, optimizing product display and visual branding. Liaise with HQ, internal teams, and boutiques to localize VM guidelines. Manage seasonal and occasional boutique decorations. Oversee VM and product display for local events to enhance brand equity. Maintain display tool inventory and manage local VM production vendors. Monitor and manage the annual VM budget. Gift Development: Coordinate HQ-developed branded gifts, including ordering, inventory, and usage tracking. Support regional gift development for local festivals, from creative brief to logistics. Ensure accurate and timely reporting for gift development and festival campaigns. Communications: Monitor external agencies, assist in PR and brand activities, organize PR materials, and coordinate reports. Support local events and activations with logistics and on-site coordination. Organize and coordinate advertising materials with HQ and media agencies, adapting global materials for local markets, and coordinate media reports. Coordinate with external parties to maximize brand exposure and manage brand materials for landlords and partners. General Support (APAC): Track marketing expenses against planned budgets. Coordinate internal and external parties to facilitate project execution. Provide secretarial support, including payment processing, report consolidation, logistics, and vendor management.Bachelor's degree or above. Good command of Cantonese, Mandarin, and English. Minimum 5 years of related experience. Regional exposure is an advantage. Proficient in MS Office. Familiarity with Adobe Creative Suite is a plus. Good command in both written and spoken English and Mandarin. Multi-tasking, capable of handling several tasks simultaneously. Responsible, detail-minded, flexible, and able to work under pressure. Service-oriented, with strong communication and interpersonal skills.
    Permanent
    Quarry Bay
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Responsibilities: Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives. Achieve store target and contribute to the growth of sales Assist on store daily operation and sales activities for store and stockroom Pay Range Max Pay Range Min
    Permanent
    Central
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Responsibilities: Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives. Achieve store target and contribute to the growth of sales Assist on store daily operation and sales activities for store and stockroom Pay Range Max Pay Range Min
    Permanent
    Central
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives Lead, coach, and develop a team of sales associates to meet or exceed sales targets Ensure the sales floor is visually appealing and merchandised according to Ralph Lauren brand standards Resolve customer concerns and escalated issues promptly and professionally Collaborate with store management to execute sales strategies and promotions Support inventory management, including receiving shipments and conducting regular stock counts Ensure compliance with company policies and procedures Pay Range Max Pay Range Min
    Permanent
    Central
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Pay Range Max Pay Range Min
    Permanent
    Central
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Pay Range Max Pay Range Min
    Permanent
    Causeway Bay
  • GUERLAIN
    Your Impact (Position Overview) The Senior Marketing Officer will play a key role in the day-to-day execution of digital marketing, e-commerce, and PR strategies. This role requires a strong understanding of digital marketing tactics, excellent organizational skills, and the ability to work collaboratively with the Manager to achieve marketing objectives. The ideal candidate will be a results-oriented individual with a passion for digital marketing and a desire to learn and grow. Your Mission (Main Responsibilities) Digital Marketing & E-commerce: Execute digital marketing campaigns across various channels, including SEO, PPC, social media, email marketing, and content marketing. Create and curate engaging content for the website, blog, email campaigns, and other digital platforms, adapting messaging for different audiences and channels. Assist in executing marketing campaigns across alternative digital channels, such as influencer marketing or content partnership programs Develop, implement, and optimize email marketing campaigns, including list segmentation, A/B testing, and performance tracking. Conduct keyword research, implement on-page and off-page SEO tactics, and monitor website ranking performance. Manage the e-commerce platform, including product listings, pricing, promotions, and customer service inquiries. Monitor and analyze campaign performance, provide regular reports and identify areas for improvement. PR & Communications: Implement PR strategies, secure media coverage, build relationships with journalists, and maintain media lists. Coordinate influencer marketing campaigns, manage influencer relationships, track campaign performance, and provide reports. Create content for press releases, media kits, and social media channels to support PR and communication efforts. Monitor media coverage, track social media mentions, and escalate potential issues. Administrative Support: Develop project plans, assign tasks, and track progress toward project milestones. Prepare daily, weekly, monthly, quarterly, and annual reports to track project performance and identify opportunities for improvement.
    Permanent
    Quarry Bay
  • GUERLAIN
    Your Impact (Position Overview) We are seeking a proactive and results-oriented Senior Marketing Executive to drive impactful marketing initiatives and contribute to the achievement of sales targets. The ideal candidate will be a strategic thinker with a strong understanding of both marketing principles and retail environments. This role requires a blend of project leadership, analytical skills, and the ability to build strong relationships with cross-function team and external partners. Your Mission (Main Responsibilities) Contribute to the development and implementation of comprehensive marketing strategies aligned with business objectives. Conduct market research and competitive analysis to identify trends and opportunities across various channels, including retail environments. Lead the execution of marketing initiatives to drive sales and enhance brand visibility. Manage relationships with key partners and stakeholders, negotiating effective agreements for mutual benefit and optimizing channel performance. Oversee industry events and promotional campaigns to ensure a consistent brand experience, incorporating channel-specific strategies where appropriate. Develop and implement marketing programs across diverse channels, including digital, social, and retail, to effectively reach target customers. Create impactful marketing materials tailored to specific channels and audiences, ensuring consistency and effectiveness. Collaborate with cross-functional teams to align marketing efforts, optimize channel strategies, and maximize overall impact. Monitor and analyze campaign performance, providing data-driven insights for optimization and reporting across all channels. Support marketing campaigns across digital, social, and traditional channels, integrating them with retail activities. Manage marketing projects from concept to completion, ensuring timely and effective delivery and alignment with channel strategies. Track overall marketing performance to inform future strategies, optimize campaigns, and drive continuous improvement across all areas. Manage relationships with external vendors, ensuring collaborative and efficient partnerships that support channel-specific activities. Ensure compliance with company policies, regulations, and ethical standards across all marketing activities and channels.
    Permanent
    Quarry Bay
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Pay Range Max Pay Range Min
    Permanent
    Central
  • ALO YOGA
    ALO YOGA
    OVERVIEW The Investigations Manager will play a key role in supporting our global brand protection efforts in the APAC region by coordinating offline counterfeit investigations, overseeing test buy operations, and maintaining accurate case tracking systems. This individual will collaborate closely with investigators, enforcement partners (including Customs and local law enforcement), and internal stakeholders to ensure enforcement activities are well-organized, actionable, and aligned with strategic priorities. The ideal candidate will bring strong organizational skills, operational discipline, and experience managing multiple workflows in fast-paced, cross-functional environments. RESPONSIBILITIES Support and coordinate offline enforcement efforts in APAC, including test buys in global markets Collaborate with field investigators and enforcement partners to ensure timely, complete, and well-documented execution Conduct research to support case development and flag relevant leads for escalation Maintain case tracking systems, ensuring investigation updates, status changes, and enforcement outcomes are accurately documented Assist in compiling case summaries, data logs, and investigation status reports Partner with online enforcement team to convert digital insights into actionable offline investigations Coordinate with legal and compliance teams to improve operational processes, streamline communication with enforcement partners, and develop enforcement priorities and escalation strategies Support onboarding of new investigators and provide documentation to align them with program expectations Assist in identifying process improvements related to investigation workflows and global monitoring and enforcement QUALIFICATIONS 2-4 years of experience in brand protection, investigations, legal operations, compliance, or an operational enforcement support role Strong project coordination and organizational skills; ability to manage timelines and vendors across multiple investigations Familiarity with counterfeiting trends and how brand abuse manifests in physical or online-to-offline channels Clear communicator with the ability to organize and escalate relevant case information Experience maintaining or contributing to structured tracking systems Experience supporting field enforcement operations, managing test buys, and coordinating vendor activities Background working with investigative partners and law enforcement partners Strong working knowledge of Excel or other tracking/reporting tools or software Currently based in Hong Kong or APAC.
    Permanent
    Central
  • ALO YOGA
    ALO YOGA
    OVERVIEW The Counterfeit Technical Analyst will play a key role in supporting our global brand protection efforts in APAC by serving as an Alo subject-matter expert on counterfeit detection, leveraging product knowledge and technical expertise to identify fraudulent goods across the APAC region. This role will analyze counterfeit products, develop training resources for internal teams and enforcement partners, and contribute to enhancing Alo's authentication methods. The analyst will also track trends in counterfeit production and advise on proactive measures to mitigate risks. Candidates should have strong technical skills, familiarity with manufacturing processes, and the ability to translate detailed product knowledge into actionable insights for enforcement. RESPONSIBILITIES Support and coordinate online and offline enforcement efforts, including test buys in global markets. Collaborate with field investigators and enforcement partners to validate counterfeit products. Analyze counterfeit products, develop training resources for internal teams and enforcement partners. Collaborate with internal stakeholders to enhance Alo's authentication methods. Track trends in counterfeit production and advise on proactive measures to mitigate risks. Support onboarding of new investigators and provide documentation and training materials Assist in identifying process improvements related to investigation workflows and global monitoring and enforcement. QUALIFICATIONS 2-4 years of experience in brand protection, product authentication, and investigations and enforcement. Strong project coordination and organizational skills; ability to manage timelines and vendors across multiple investigations. Familiarity with counterfeiting trends, authentication and product digitization, and manufacturing processes. Clear communicator with the ability to organize and escalate relevant case information. Experience supporting field enforcement operations, managing test buys, and coordinating vendor activities. Currently based in Hong Kong or APAC.
    Permanent
    Central
  • ALO YOGA
    ALO YOGA
    OVERVIEW The Online Enforcement Specialist supports our global brand protection efforts in the APAC region with a focus on marketplaces and websites. This role is responsible for identifying, escalating, and removing counterfeit listings, trademark abuse, and unauthorized use of brand assets across e-commerce platforms, independent websites, and social media channels. This position is well-suited for someone with experience in online enforcement, trust & safety, marketplace compliance, and high-volume content review. Candidates should bring strong attention to detail, sound judgment, and working knowledge of digital platforms, enforcement tools, and third-party monitoring partners. Prior experience with DMCA takedowns, counterfeit detection technologies, and vendor collaboration is highly valued. The role provides exposure to global IP enforcement workflows and cross-team collaboration with legal and brand protection teams-offering the opportunity to grow your career while driving real impact. RESPONSIBILITIES Review and validate infringing product listings, accounts, and storefronts across online marketplaces, websites, and social media platforms. Prepare and submit DMCA takedowns and platform enforcement requests, ensuring timely follow-up through resolution. Identify and document repeat offenders, high-risk entities, and potential escalations. Serve as the day-to-day liaison with third-party monitoring and enforcement partners. Ensure partner activity aligns with brand protection protocols and enforcement priorities. Audit partner data for accuracy, completeness, and quality; summarize key trends, patterns, and risks. Collaborate with platform contacts to address persistent abuse and systemic trademark misuse. Maintain organized tracking systems for enforcement actions, flagged listings, and case outcomes. Partner with legal, brand, and compliance teams to align enforcement strategy with broader business goals. QUALIFICATIONS 2-4 years of experience in brand protection, online enforcement, trust & safety, content moderation, or marketplace compliance. Direct familiarity with e-commerce and social platforms based in or targeting APAC regions (e.g. Tmall, Alibaba, JD.com, Tokopedia, etc.) and their reporting/takedown processes. Experience with DMCA takedowns, trademark enforcement workflows, and digital rights management. Strong pattern recognition skills and attention to detail in identifying counterfeit or abusive activity. Clear, concise communicator with the ability to escalate issues appropriately. Experience coordinating with third-party vendors, monitoring services, or internal enforcement teams. Knowledge of enforcement tools, counterfeit detection platforms, and IP monitoring technologies. Exposure to international platforms and multilingual enforcement environments. Currently based in Hong Kong or APAC.
    Permanent
    Central
  • ALO YOGA
    ALO YOGA
    OVERVIEW The Social Media Specialist supports our global brand protection efforts with a focus on social media platforms in the APAC region. This role is responsible for identifying, escalating, and removing counterfeit listings, trademark abuse, and unauthorized use of brand assets across social media platforms. This position is well-suited for someone with experience in online enforcement, trust & safety, platform compliance, and high-volume content review. Candidates should bring strong attention to detail, sound judgment, and working knowledge of digital platforms, enforcement tools, and third-party monitoring partners. Prior experience with DMCA takedowns, counterfeit detection technologies, and vendor collaboration is highly valued. The role provides exposure to global IP enforcement workflows and cross-team collaboration with legal and brand protection teams-offering the opportunity to grow your career while driving real impact. RESPONSIBILITIES Review and validate infringing product listings, accounts, and storefronts primarily across social media platforms, as well as online marketplaces and websites in the APAC region. Prepare and submit DMCA takedowns and platform enforcement requests, ensuring timely follow-up through resolution. Identify and document repeat offenders, high-risk entities, and potential escalations. Serve as the day-to-day liaison with third-party monitoring and enforcement partners. Ensure partner activity aligns with brand protection protocols and enforcement priorities. Audit partner data for accuracy, completeness, and quality; summarize key trends, patterns, and risks. Collaborate with platform contacts to address persistent abuse and systemic trademark misuse. Maintain organized tracking systems for enforcement actions, flagged listings, and case outcomes. Partner with legal, brand, and compliance teams to align enforcement strategy with broader business goals. QUALIFICATIONS 2-4 years of experience in brand protection, online enforcement, trust & safety, content moderation, or marketplace compliance. Direct familiarity with social platforms in APAC region (e.g., Douyin, Xiaohongshu, Weibo, etc.) and their reporting/takedown processes. Experience with DMCA takedowns, trademark enforcement workflows, and digital rights management. Strong pattern recognition skills and attention to detail in identifying counterfeit or abusive activity. Clear, concise communicator with the ability to escalate issues appropriately. Experience coordinating with third-party vendors, monitoring services, or internal enforcement teams. Knowledge of enforcement tools, counterfeit detection platforms, and IP monitoring technologies. Exposure to international platforms and multilingual enforcement environments. Currently based in Hong Kong or APAC.
    Permanent
    Central
  • ALO YOGA
    ALO YOGA
    OVERVIEW The Director of Logistics, APAC will be responsible for executing and optimizing all APAC logistics activities related to inbound and outbound modes. This senior leadership role requires strategic oversight of logistics operational processes, ensuring the highest levels of efficiency, compliance, and service to our global logistics and supply chain organization. RESPONSIBILITIES In conjunction with global logistics and operations departments, develop and execute strategies for Asia regional logistics, enhancing performance and reducing costs while meeting corporate goals. Oversee export freight from factory to Asian port of departure & Import freight from Asian port of entry to final destination. This includes carrier performance, route optimization, and scheduling related to Asia-based Factories to and from port of entry and departure. Lead and mentor cross-functional logistics teams, ensuring alignment with organizational objectives and fostering a culture of continuous improvement. Under the guidance of the Global Trade Compliance Director, ensure adherence to international trade regulations, customs requirements, and corporate compliance policies. Implement process improvements, automation tools, and technology platforms if applicable, to maximize supply chain visibility. Support Logistics & Transportation operational budgets, monitor operational and freight spend KPIs, and drive cost-saving initiatives without compromising quality or timelines. Partner with regional and global departments including Operations, Planning, Production, Merchandising, and Distribution to synchronize supply chain flows. Stay ahead of industry trends, regulatory changes, and emerging logistics solutions pertinent to APAC as regional hub. QUALIFICATIONS Bachelor's or Master's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Minimum 10 years of progressive experience in operations and logistics, with at least 5 years at a senior leadership level. Strong knowledge of APAC international shipping routes, Origin customs regulations, 3PL Consolidation and origin-destination coordination. Proven track record of managing high-volume global Logistics Networks based in Asia. Exceptional negotiation, leadership, and stakeholder management skills. Excellent communication skills with the ability to manage up, down and cross functionally. Proficiency in logistics software, ERP systems, and data-driven performance analysis. Strong problem solving and decision making abilities with proficiency in MS Excel, Word, Powerpoint and Outlook. Preferred experience in Fashion, lifestyle and performance apparel brands. Fluency in English, multiple Asian Languages, preferably Mandarin. Ability to work effectively in a fast-paced, multicultural environment. 25% regional and international travel required to coordinate with DCs, logistics carriers, factories. Currently based in APAC or Hong Kong
    Permanent
    Central
  • ALO YOGA
    ALO YOGA
    OVERVIEW The Director, APAC Operations is responsible for leading, scaling, and optimizing the operational activities across ALO's APAC region. In partnership with global leadership, this role oversees distribution center operations, destination and outbound logistics, trade compliance, inventory control, and regional performance management. The Director drives operational excellence by partnering closely with global and regional leaders to ensure efficient product flow, operational consistency, and outstanding service to our guests. This position requires a strategic, hands-on leader who excels at managing 3PL partnerships, scaling fulfillment infrastructure, and executing against long-term growth objectives. RESPONSIBILITIES Direct APAC operations in partnership with global functions, including distribution center (DC) operations, destination logistics, outbound logistics, trade compliance, and inventory control across Asia, Australia and New Zealand. Drive APAC operations to meet and exceed targeted performance, growth, and service-level expectations. Partner with global and regional functional leaders to accelerate operational performance, set KPIs, and ensure efficient product flow from factory to customer. Establish, evaluate, and maintain performance standards and metrics for all operational areas, continually seeking opportunities to enhance service, capacity, and cost efficiency. Oversee budgeting, labor, operating expenses, and regional P&L performance. With Global Distribution, manage regional 3PL relationships, ensuring service, cost, and quality expectations are consistently achieved. In partnership with APAC and global operations leadership, help create and implement the APAC operations strategy to enable the region's five-year growth plan. Translate this strategy into a multi-year initiative roadmap, driving execution to achieve defined performance and financial targets. Develop and maintain a regional operations roadmap to support expansion, peak season scalability, and market-entry initiatives. Manage the department's initiative portfolio, ensuring project success through disciplined prioritization, execution, and performance tracking. Ensure alignment with global operations strategy, while customizing solutions for APAC's diverse regulatory, cultural, and logistical landscape. Develop and manage a robust metrics portfolio that tracks daily/weekly operational performance and informs monthly executive-level dashboards. Build and lead a regional continuous improvement program that delivers measurable year-over-year gains in efficiency, cost, and service. Establish effective working relationships with regional leadership, global operations teams, and cross-functional partners to ensure collaboration and accountability. Promote an operational excellence mindset, leveraging Lean and data-driven practices to optimize performance across all facilities and partners. Drive standardization and best practices in process, reporting, and 3PL management throughout the region. Build, lead, and inspire a high-performing APAC operations team focused on accountability, innovation, and service excellence. Create a motivational and supportive environment in which employees are challenged, coached, and provided with growth opportunities. Assess staff development needs, build robust training and succession plans, and execute against them to strengthen organizational capability. Foster a culture of continuous improvement, trust, and empowerment that reflects alo's values of mindfulness, wellness, and excellence. Develop and sustain strong collaborative relationships with key internal stakeholders (DC Directors, Retail, IT, Finance, and Planning) and external partners. Develop and deploy business continuity and disaster recovery plans for APAC operations, ensuring resilience and operational readiness. Ensure compliance with all regional trade, customs, and import/export regulations, in partnership with legal and compliance teams. Continuously assess risk and ensure operational contingencies are in place across the region. QUALIFICATIONS Bachelor's degree in Business, Supply Chain, Logistics, or related field; MBA preferred. Minimum 10 years of progressive leadership experience in operations, logistics, or supply chain management, with at least 5 years leading regional operations across APAC markets. Strong knowledge of China, Korea, Japan and Australia distribution, trade compliance, and logistics operations across multi-country environments. Proven success managing 3PL providers, large-scale distribution networks, and cross-functional project teams. Experience budgeting, forecasting, and managing regional P&L ownership. Exceptional leadership skills with proven ability to inspire, influence, and lead through change. Excellent communication skills with the ability to manage up, down, and across functions. Strong analytical, problem-solving, and decision-making abilities with proficiency in MS Excel, Word, PowerPoint, and Outlook. Strategic thinker with strong operational and financial acumen. Results-oriented, innovative, and solutions-focused. Proven collaborator who thrives in matrix, multicultural environments. Entrepreneurial leader who combines agility with disciplined execution. Values-driven executive who models ALO's principles of mindfulness, integrity, and teamwork. Experience in fashion, lifestyle, or performance apparel operations preferred. Familiarity with retail and e-commerce operations, including omnichannel fulfillment preferred. Knowledge of sustainability and ESG operational standards is a plus. Fluency in multiple Asian languages preferably Mandarin is strongly preferred. Currently based in Shanghai or Hong Kong or willing to relocate.
    Permanent
    Central
  • ALO YOGA
    ALO YOGA
    OVERVIEW The Director of Retail Operations, APAC is responsible for ensuring that ALO's global retail strategies are translated into locally relevant, seamlessly executed operations across the region. This role leads in-market Retail Operations Managers, adapting global operating models and rollout plans while ensuring flawless execution across communications, logistics, training, and measurement. This leader operates with a servant mentality towards the field. While reporting into the Global Retail Operations function, this role operates in lock step with our APAC market leadership team to ensure tools, processes, and systems provided to the field work seamlessly. This role will build strong peer-level partnerships with local peers, including Logistics, Loss Prevention, Planning, and Marketing, that allows for empowered decision-making in-region without unnecessary escalation. This role requires strong decision quality - knowing when to adapt, when to call for help, and when to hold the line on global standards. RESPONSIBILITIES Manage cross-functional critical-path milestones for new country enablement activities, maintaining detailed project plans and trackers to drive towards first store business enablement. Conduct impact and gap assessment against global operating model, systems, and processes to determine local adaptations for local market. Partner with Global Retail Operations team to develop new operating models, processes, and technology changes to adapt to store concept variations, including department store, mall, and freestanding store operating models. Partner with local logistics and last mile delivery providers and HQ-based Supply Chain teams to develop fulfillment models customized on a store-by-store basis to meet business needs. Support with NSO planning, coordination and training. Own and maintain localized Retail Calendar to include local events, holidays, initiative pilots and rollouts, communication campaigns, leveraging Global Retail Calendar as baseline. Oversee all store and field leader communications via Zipline communication platform, leveraging global communication content as baseline, managing translation to local language while maintaining feeling and essence of messaging. Maintain Zipline Resource Library for country, ensuring that all policies and procedures align to local market expectations and are translated for local consumption. Support facilitation of weekly market level field leader meetings, ensuring general alignment with global approach. Support planning, logistics, and facilitation of market events in conjunction with field leadership and global teams. Own the regional retail calendar, sequencing global and local initiatives around workload, capacity, and market-specific considerations. Lead end-to-end execution of global initiatives in-region, ensuring full integration across communications, translations, logistics, training, and measurement. Ensure launches are complete, relevant, and seamless to execute prior to reaching stores. Measure adoption and execution success, sharing insights with both regional leadership and HQ. Build deep store operations expertise through participating in hands-on store process execution and maintain detailed understanding of ALO's policies and procedures. Safeguard against siloed or fragmented approaches, ensuring the region reflects ALO's global brand, standards, and culture. Build strong peer-level relationships with regional leaders across Logistics, Loss Prevention, Planning, Buying, Technology, Merchandising, and Marketing. Identify opportunities for process improvements to simplify execution and drive labor efficiencies while maximizing business and operations performance. Support solution design, testing, and policy and procedure development for operational rollouts. Demonstrate strong decision quality: knowing which processes and policies can flex, which must hold, and when to escalate to global leadership. Regularly review operational KPIs at store level and partner with field leader and store teams to drive KPI improvements and delivery against KPI expectations. Responsible for driving key operational metrics including Inventory Accuracy, Shrink, and Recovery/Replenishment Rates. QUALIFICATIONS Minimum of 10 years in multi-country retail operations management across APAC, with a focus on execution in Hong Kong, Taiwan, Macau, South Korea, Japan, Australia, and NZ. Experience at a global brand preferred. Proven project management skills and the ability to thoughtfully develop and manage against detailed timelines. Self-starter with ability to identify issues, propose solutions, and implement improvements Ability to support a non-traditional work schedule (including holidays and weekends) to support stores, as needed Advanced knowledge of Microsoft Office Suite, especially Excel and PowerPoint Ability to travel to retail store locations throughout APAC and HQ office in Los Angeles as needed.
    Permanent
    Central
  • ALO YOGA
    ALO YOGA
    OVERVIEW The Director of Store Development, APAC will play a pivotal role in executing the retail expansion strategy across the APAC region. This individual will be responsible for overseeing all aspects of store development, including construction, procurement and vendor relationships, and financial planning and management, while ensuring alignment with the brand's overall strategic objectives. This role requires an individual with deep expertise in retail development, a strong understanding of the APAC market, and a passion for delivering high-end retail experiences. RESPONSIBILITIES Lead the planning and execution of new store openings, relocations, and renovations throughout the APAC region, ensuring the brand's vision and standards are maintained. Collaborate with cross-functional teams including Retail, Real Estate, Store Design, Merchandising, and Finance to align Store Development with business objectives. Conduct market and site-specific feasibility studies in partnership with regional Real Estate Director to ensure location viability Support the management of a multi-year store development roadmap to support business growth in the region. Manage timelines, budgets, and resources to ensure projects are completed on time and within budget. Coordinate with internal Store Design team and external architects, designers, contractors, and consultants to ensure the successful execution of store designs. Ensure stores adhere to the brand's aesthetic and quality standards, while also meeting local regulatory requirements and codes. Build and maintain strong relationships with local and regional stakeholders, including landlords, architects, project management consultants, and contractors Provide regular updates to senior leadership on the progress of store development projects and potential risks. Select, negotiate, and manage relationships with third-party vendors, contractors, and service providers Lead the vendor and contractor selection process for all projects Develop and manage project budgets, ensuring cost-effective solutions without compromising quality. Track project costs, identify cost-saving opportunities, and resolve any cost-related issues during the development process. Monitor and control financial performance for all store development projects, ensuring budget compliance. Stay ahead of retail trends and innovations, bringing new ideas and solutions to enhance the luxury retail experience. QUALIFICATIONS Bachelor's degree in Architecture, Interior Design, Construction Management, Business Administration, or a related field. 10+ years of experience in retail store development, project management, or construction, with a focus on luxury retail environments. Strong knowledge of the APAC market, including cultural nuances, regulatory requirements, and real estate dynamics. Proven track record of managing large-scale store development projects across multiple regions. Experience with high-end, luxury retail brands is strongly preferred
    Permanent
    Central
  • CHRISTIAN DIOR COUTURE
    Assist with day-to-day media execution including but not limited to online and offline channels. Support the launch of paid social campaigns with close contact with HQ, local teams and agencies to achieve brand objectives. Assist in smooth operation of owned social platforms for KAKAO and LINE including planning of posting calendars and special activations by liaising with HQ and local teams. Follow up with local markets for outdoor launch & post-buy reports. Handle advertising material requisition and production with agencies and HQ. Support in compiling reports across APAC and delivering insights. Manage colour proofing of advertising materials. Manage the office magazine library. Handle finance processes for media related expenses.
    Permanent
    Causeway Bay
  • GUERLAIN
    Your Impact (Position Overview) In this role, you will be responsible for developing a comprehensive 360-marketing plan, defining product positioning, and creating compelling marketing programs to drive product awareness, adoption, and revenue growth. The position demands a strong understanding of product marketing methodologies, excellent communication skills, a proven track record of successfully launching and growing products in a dynamic market, and experience in developing integrated marketing strategies. A critical aspect of this role is close collaboration with various marketing functions to ensure alignment and seamless execution of marketing initiatives. The Product Marketing Manager will work closely with cross-functional teams to ensure alignment across all initiatives. Your Mission (Main Responsibilities) Market Analysis & Customer Insights: Identify market trends by analyzing industry reports and monitoring competitor activities, staying ahead of changes and opportunities. Develop a deep understanding of our target audience and buyer personas by conducting primary research and analyzing customer data to identify motivations and pain points. Translate insights into actionable product positioning and messaging by creating clear, concise narratives that highlight the benefits most relevant to different customer segments. Product Positioning & Messaging: Define and articulate the unique value proposition of our products, emphasizing differentiation from competitors and communicating key advantages to customers. Develop compelling messaging that resonates with our target audience, tailoring language and tone to various channels and customer segments. Create and maintain product positioning documents, messaging frameworks, and sales enablement materials, ensuring consistency and accuracy in all communications. 360-Marketing Plan Development & Execution: Develop a comprehensive 360-marketing plan encompassing all aspects of the marketing mix, including digital marketing, content marketing, social media, public relations, and events. Collaborate with other marketing functions to provide clear direction, leading efforts to ensure alignment with overall marketing objectives. Cross-Functional Collaboration: Work closely with other marketing functions to ensure alignment and cohesive execution of marketing initiatives across all channels, participating in regular meetings and sharing insights. Ensure alignment across all marketing channels and activities, maintaining consistent brand messaging and optimizing the customer experience. Go-to-Market Strategy & Execution: Develop and execute comprehensive go-to-market plans for new product launches and existing product enhancements, defining target markets, pricing strategies, and promotional activities. Collaborate with cross-functional teams, including product management, sales, training, to ensure successful product launches, coordinating activities and managing timelines. Manage product marketing budgets and track KPIs, monitoring spending and analyzing results to optimize ROI.
    Permanent
    Quarry Bay
  • BERLUTI
    Berluti, the only men’s Maison of the LVMH Group, was founded in Paris in 1895 and has grown over four successive generations of the Berluti family, cultivating the art of excellence and craftsmanship in shoemaking while developing a passion for leather and patina. In 2005, the Maison launched its leather goods collection, followed by a ready-to-wear collection in 2011. Today, the collections of clothing and shoes, whether bespoke or ready-to-wear, along with a wide range of accessories, offer an innovative lifestyle experience while remaining true to the Berluti spirit. Attention to detail and respect for cutting and assembly rules are the cornerstones of the Maison’s craftsmanship. Berluti's distribution network consists of nearly 70 directly operated boutiques in Europe, the Middle East, the United States, and Asia, and about 30 franchised points of sale with varying degrees of customization. Under the supervision of the Director of Finance and Operations, responsible for all financial aspects of the company which are supporting Berluti finance and accounting in the regions. The position covers all markets, with a specific focus on markets outside Mainland China. The position is expected to provide effective financial / sales analysis to the management, to ensure appropriate budgeting and its monitoring, and to maintain proper procedures through the company as internal controller. Responsibilities: Budget preparation and monitoring Prepare and coordinate budget and forecasts with each department head in line with the company strategy (Budget and Revision 1/2, 3-year plan, margin, OPEX, CAPEX etc.) Prepare and analyze financial performance report (P&L, BS, cash flow) Monitor and analyze the variance of sales/expenses and report to the management Monthly closing and reporting Conduct monthly closing in cooperation with each market LV Accounting team Provide analysis to Head Quarter on main variations vs previous year and latest budget Prepares monthly report for local management on sales, P&L and KPIs Business Planning Conduct periodical sales analysis and reporting to the management (Monthly / Weekly / Daily report) Internal Control Assist stock-taking process and store audits Maintain and analyze internal control KPIs: inventory adjustments, stock depreciation, discounts, returns etc. Interact with retail teams on internal control procedures and guidelines
    Fixed-term
    Hong Kong
  • GUERLAIN
    Your Impact (Position Overview) This is a pivotal role responsible for driving sales, enhancing client experiences, and ensuring operational excellence across the retail locations. This role will implement strategies to achieve sales targets, analyze market trends, and optimize retail operations to maximize profitability. A key focus will be on building and leading a high-performing frontline team, fostering a client-centric culture, and establishing strong relationships with key stakeholders. The role demands a proactive individual with an entrepreneurial spirit, excellent communication skills, and a commitment to achieving measurable results while upholding the brand's high standards and values. Your Mission (Main Responsibilities) Retail Sales Management: Deploy and implement retail strategies to achieve sales targets and business objectives. Analyze sales data, market trend and competitor activities to identify business opportunities for growth and improvement such as product category expansion, and product mix aligned to clients/market potential. Collaborate with cross-function teams ensure alignment of retail strategies with overall company goals, establish relationship with key partners and stakeholders to develop a strong network that will support the success of the business. Team Management and Development: Build, lead, and develop a high-performing frontline team to deliver exceptional client experiences. Provide on-going coaching, mentorship, and performance management to Retail Supervisors and Counter Managers to support their growth and success within the assigned area, ensuring the performance management of their teams. Foster a positive work environment that promotes collaboration, innovation and employee engagement across all retail locations Client Experience and Satisfaction: Ensure the highest level of client service is consistently provided across all retail locations. Implement and monitor client feedback mechanisms to identify areas for improvement and drive client satisfaction within the region. Develop and maintain strong relationships with key clients and stakeholders to enhance brand loyalty and reputation. Driving trade actions boosting CRM, Events, and VIC strategies by suiting local needs in order to position the maison at the pyramid top of the luxury brands. Operation Excellence and Profitability: Oversee retail operations, including inventory management, store layout, and visual merchandising, to maximize efficiency and profitability. Ensure compliance to maison standard operation guidelines, corporate Internal Control policies and Audit readiness. Your Key Performance Indicators Sales Target Achievement: Consistently meets or exceeds assigned sales targets for both individual stores and the overall retail portfolio. Demonstrates a proactive approach to driving sales, identifying opportunities for growth, and implementing strategies to maximize revenue. A successful incumbent not only achieves targets but also understands the "why" behind the numbers and proactively addresses challenges. Sales Growth: Achieves positive same-store sales growth. Demonstrates the ability to drive organic growth through effective merchandising, enhanced customer service, and innovative marketing initiatives. A successful incumbent consistently finds ways to improve performance at existing stores. Customer Satisfaction Score: Maintains a high customer satisfaction score, reflecting positive customer experiences and strong brand loyalty. Actively solicits and responds to customer feedback, implements improvements to enhance the shopping experience, and ensures that all store staff are committed to providing exceptional service. A customer-centric incumbent fosters a culture of customer delight. Inventory Turnover Rate: Optimizes inventory levels to ensure efficient stock management and minimize stockouts or overstock situations. Demonstrates a thorough understanding of demand forecasting, effectively manages stock replenishment, and proactively identifies slow-moving or obsolete inventory. A successful incumbent balances inventory efficiency with customer availability. Employee Retention Rate: Maintains a high employee retention rate, demonstrating the ability to create a positive and supportive work environment that attracts and retains top talent. Fosters a culture of teamwork, provides opportunities for professional development, and recognizes and rewards outstanding performance. A people-focused incumbent understands that a motivating and engaged team is essential for success.
    Permanent
    Quarry Bay
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Pay Range Max Pay Range Min
    Permanent
    Central
  • BERLUTI
    Responsibilities: Prepare and finalize accounting entries for the general ledger, covering Taiwan, Singapore, and Australia markets. Collaborate with the Financial Analyst for monthly accruals monitoring. Prepare inventory and AR reconciliation. Maintain the Fixed Asset Register. Prepare monthly trial balance, balance sheet reconciliation, and related schedules for discussion with the Accounting Manager. Prepare monthly Group Reporting (Syrus). Work closely with Accounts Payable to ensure accounts payable are correctly input. Assist various departments in accounting issues and queries, including store managers on a daily basis. Support auditors in conducting internal and external audits. Assist in tax preparation and ensure compliance with statutory/regulatory requirements. Ensure data accuracy and analyze financial information. Requirements: Bachelor Degree or above in Business Administration, Finance and Accounting or related discipline Minimum 5 years’ relevant experience, preferably in the Retail industry. CPA/ACCA qualification is an advantage Proficient in MS Excel, Word, and Chinese Word Processing Good command of written and spoken Chinese and English. Independent and self-motivated. Strong problem-solving and communication skills.
    Permanent
    Hong Kong
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Responsibilities: Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives.Achieve store target and contribute to the growth of sales Assist on store daily operation and sales activities for store and stockroom Pay Range Max Pay Range Min
    Permanent
    Causeway Bay
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Pay Range Max Pay Range Min
    Permanent
    Central
  • RALPH LAUREN
    Position Overview Essential Duties & Responsibilities Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives. Achieve store target and contribute to the growth of sales Assist on store daily operation and sales activities for store and stockroom Pay Range Max Pay Range Min
    Permanent
    Central
  • AESOP
    Previous experience within retail, with products requiring specialist knowledge and demonstration-based sales techniques. the ability to communicate with warmth, energy and sincerity a genuine interest in others the capacity to learn about and sell products requiring specialist knowledge The ability to communicate in Mandarin would be a strong advantage.
    Permanent
    Central