Beauty

What You Will Achieve Develop engaging design and content for digital training/learning and facilitate digitalization of education practices, not limited to e-learning platform and live streaming Evaluate and review the performance of beauty advisors Assess field team's education needs and per door improvement analysis Manage the full spectrum of education activities, including field coaching and special education projects Develop, implement, and cascade classroom education programs and seasonal seminars for all target participants Work on education program and material development, not limited to localization of global education programs, translation of education materials and writing of training notes Assist in execution of Global programs and develop local training programs to meet the specific needs for field staff Work closely with Marketing & Sales team to identify any new training news and propose remedial measures and coach beauty advisors Take part in product presentation for Marketing or PR Events Qualifications What You Will Need Bachelor's Degree with a focus in or equivalentMarketing, Business, Communication Minimum of 8 year of relevant experience in training in beauty fields Excellent in both written and spoken English and Chinese communication Solid experience in both classroom training and field coaching In-depth knowledge of the latest beauty products and trends Strong business acumen, proactive, a passion for excellence Excellent presentation skills and communication skills with strong graphic sense and visual storytelling skill Resourceful with good initiative and result-oriented Creative and with an enthusiasm in beauty Proficient in video editing software including Premiere, Photoshop, iMovie, After Effects etc. Proficient in using the MS Excel, Words, and PowerPoint Job: Education / Training Primary Location: Asia Pacific-CN-HK-Yau Tsim Mong Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 246220

SEPHORA is the world's leading omni-channel prestige beauty retail brand, and a division of LVMH - Moët Hennessy Louis Vuitton. Here in Asia, our teams run omni-channel businesses in 10 markets across the region. We have 6 + 1 stores in Hong Kong locating at IFC Mall, Windsor House, K11 Art Mall & K11 Musea, APM, New Town Plaza and a pop-up store at Metroplaza. At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. We are seeking a dynamic and passionate Training Manager to join our Hong Kong Human Resources team. Reporting to Senior Human Resources Manager, the mission for the Training Manger role is to lead and plan the training activities in Sephora Hong Kong. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer. You will shine here if you enjoy... Set training goals & objectives for the market in accordance to Regional Training guidelines and market's business goals & training needs Strategize, plan, develop and deliver training for Sephora, product and skills training for retail team (Skincare, Makeup, Fragrance, Sephora Experience) with close collaborations with Merchandising, Marketing and Retail teams. Establish & maintain regular communication with regional team in order to be updated on new trainings, concepts & campaign Plan, manage and maintain training calendar & records for auditing purposes Drive business performance through elevating Retail team service, selling & beauty's excellence Perform training reports analysis & the action plans Coordination of training classes with participating brands & constantly reviews training evaluations for positive training impact Adapt and modify training materials implemented by headquarters Develop tutorial and coaching tools for effective learning in store environment Organize and facilitate induction program for all new joiners Identify learning opportunities of retail team, provide beauty advisors progress and feedback to Store Managers and collaborate on development plans to build team effectiveness Conduct follow-up & provide in-store coaching to store management team Monitor and implement E-learning progress Foster Sephora culture though developing employees' competencies and engagement. Coordinate/facilitate other training as required with other department in office on training / Learning & Development related activities and perform others duties assigned (eg. events, workshops & team building programs) We would love to hear from you if... You have a Bachelor Degree in Human Resources/Business or related discipline You have Minimum 6 years' experience in similar capacity in beauty industry, with retail operations and floor management experience would be a plus You embed diversity and inclusion and passionate in developing people You are positive, energetic, fun & possess strong passion in beauty You are experienced in beauty retail industry, with relevant beauty certification would be an advantage You have strong command of spoken and written Chinese & English You have good facilitation and presentation skills You are hands-on and enjoy working in fast paced environment You possess good organization skills/experience in project management You are competent with Microsoft office skills, familiarity with digital communication platforms, content creation tools, and/or AI applications would be an advantage While at Sephora, you'll enjoy... Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful! Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.